CONTACT US


CORPORATE OFFICES

Game Ready®
Brought to you by CoolSystems, Inc.
1800 Sutter Street, Suite 500
Concord, CA 94520


Toll-Free: 1.888.GameReady
1.888.426.3732
Phone 1.510.868.2100
Fax 1.510.559.9402
Contact us via email. »

INTERNATIONAL DISTRIBUTORS

Game Ready has Authorized Distributors across the globe. Let us help you find the closest one to you.

GLOBAL CONTACTS
PRODUCT/TECHNICAL SUPPORT

Toll-Free 1.888.426.3732, Option 3
Hours 24/7

Representatives are available to answer your questions and to provide troubleshooting assistance if necessary.

SALES & RENTALS

Toll-Free: 1.800.859.8206
Hours: Mon–Fri, 8am–5pm, PT

The Game Ready System can be rented or purchased. Please follow these simple steps:

  1. Obtain a prescription from your healthcare professional.
  2. Contact Game Ready at 1.800.859.8206 when you are ready to purchase or rent.
  3. We will discuss your payment options with you, confirm your prescription, and send you the appropriate paperwork to complete. Please allow 24 hours for this process.
  4. As soon as everything is confirmed and your signed paperwork is received, we will process your order.
PATIENT CARE DEPARTMENT

Toll-Free: 1.800.859.8206
Fax:1.855.226.1315
Hours:Mon–Fri, 8am–5pm, PT

Are you a healthcare professional interested in prescribing Game Ready? Our Patient Care Specialists are available to connect you to a local Game Ready representative and answer any questions regarding our drop-ship program in your area.

MEDICAL BILLING/INSURANCE CLAIMS

Toll-Free: 1.800.859.8206
Fax: 1.866.427.0422
Hours Mon–Fri, 8am–5pm, PT

Asistencia en Español está disponible Lunes a Viernes de 8:30am–5:00pm hora del Pacífico. Favor de marcar extensión 5380.

Our Account Management Specialists will work directly with you and your insurance carrier to verify your benefits, obtain coverage authorization, and answer questions regarding invoices or claims.

HEALTHCARE ORDER SERVICES

Toll-Free: 1.800.859.8206, Option 2
Fax:1.510.559.9402
Hours: Mon–Fri, 6am–5pm, PT

Are you a healthcare professional or distributor interested in learning how to obtain a Game Ready System or accessories or are you looking for answers about an order you’ve already placed?

Order Services Representatives are available Mon–Fri, 6am–5pm, Pacific Time. After-hours voicemail and email are available for your convenience. We will respond by the next business day.

REACH OUT